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T&Cs

Active Truth Terms of Service
View Active Truth Terms of Service here.

Active Truth Privacy Policy
 View Active Truth Privacy Policy here.

ACTIVE TRUTH PROMOTIONAL TERMS & CONDITIONS

60 DAYS RETURNS & FREE EXCHANGES CHANGE TO 30 DAYS – UPDATE

  • Monday 15th of March Active Truth updated 60 Days Returns & Free Exchanges to 30 Days Returns & Free Exchanges. We’re still obsessed with finding the perfect fit for you and your lifestyle. We are here to help, email hello@activetruth.com if you have any questions.

SALE – GENERAL

  • Items that are marked sale, and are featured on the website for a discounted price are not eligible for a refund. These products are eligible for a store credit or exchange only. 

FINAL SALE/CLEARANCE – GENERAL

  • Items that are marked Final Sale/Clearance (as noted on the product page and stated in each promotional T&Cs) are ineligible for refund, return, exchange or store credit. 

Making changes to your order

Once your order is placed we have a team at the ready to pick, pack and ship your new activewear as quickly as possible. All orders are sent via express shipping, so they reach you even quicker, for this reason we are unable to amend orders once they are placed, this includes cancelling orders.

 

Issues with your order or product

If the wrong item has been sent, please contact us at hello@activetruth.com with photos of the product and packaging for Active Truth to assess.

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20% Off Bike Shorts

  • Valid for international customers only (excludes Australian and New Zealand).
  • Valid from midnight 23 July - midnight 01 August EDT, 2021.
  • Cannot be used in conjunction with any other offer or discount code, no rainchecks.
  • Prices as marked.
  • Product purchased through this promotion are ineligible for refund. 30-day (from purchase) exchanges or store credits are accepted. For products marked as Outlet, refer to above Outlet returns policy.

Active Truth Afterpay Day Sale

  • Up to 60% Off on Selected Styles. Discounts valid from 12pm Wednesday 16 March 2021, AEDT until 11:59pm Sunday 21 March
  • Payment methods other than Afterpay accepted
  • Offer excludes Maternity Kits, Accessories and items marked as Clearance. Clearance product are marked as such on product description pages and cart.
  • Prices as marked. 
  • Valid for Australian and New Zealand customer only. 
  • No refunds, exchanges & store credit only.
  • Cannot be used in conjunction with any other offer or discount code, no rainchecks.


$80 Styles - Social Ads

  • Discount valid from 5pm Thursday 26 February 2021, AEDT.
  • Offer applies to products Training Pocket 7/8 Length Tight - Black, Mama Feeding Crop - Black, Pregnancy Pocket 7/8 Length Tight - Black and Recovery 7/8 Length Tight - Black.
  • Code must be entered at checkout for discount to apply. 
  • No refunds, exchanges only.
  • Cannot be used in conjunction with any other offer or discount code, no rainchecks.
Gift With Purchase Promotion
  • GWP must be added to cart.
  • No rainchecks - while stocks last.
  • GWP products are not exchangeable for any other product or colour. 
  • Minimum spend as shown in the pop-up cart must be met for an order to be eligible for GWP.
  • Not valid on Gift Card purchases.
  • Products purchased that are returned should be returned with the GWP* included if the total order amount becomes ineligible for promotion. 

A full list of Gift with Purchase promotions is available on request from hello@activetruth.com

    Subscriber Exclusive Discount

    • Offer valid 12am 25th December to 11.59 pm 31st December 2020 AEST
    • While stocks last, no rainchecks.
    • No further discounts apply, cannot be used in conjunction with any other offer.
    • No refunds on items purchased during this period, exchanges and store credit only.
    • Products on the sale page are final sale, these products are not eligible for a refund, return, exchange or store credit.

    During this sale period, there may be delays in orders being fulfilled due to high volumes in our warehouse, we appreciate your patience. 

     Gift With Purchase Promotion

    • GWP must be added to cart, discount will be applied automatically.
    • No rainchecks - while stocks last.
    • GWP products are not exchangeable for any other product or colour. 
    • Minimum spend as shown in the pop-up cart must be met for an order to be eligible for GWP.
    • Products purchased that are returned should be returned with the GWP* included if the total order amount becomes ineligible for promotion. 

    A full list of Gift with Purchase promotions is available on request from hello@activetruth.com

     28 by Sam Wood -Sign Up Voucher

    • Unique voucher code generated for single use only.
    • Code entitles the user to $100 off any purchase.
    • Total voucher amount must be used in one transaction.
    • Cannot be used in conjunction with any other offer.
    • No rainchecks.
    • Offer valid for 3 months from issue date.

      DISCOUNT/PROMOTIONAL CODES – GENERAL

      • Only one discount code can be applied per order.
      • Items purchased using a discount code are eligible for refund — unless specified otherwise in specific T&Cs for a sale event. 

      REVIEWS PROMOTION

      • Leave a post purchase review via the review request email sent to your inbox.
      • Leave a review for a $20 voucher. 
      • A unique voucher code will be emailed to you once all steps are completed.
      • Voucher valid for one purchase only.
      • Only one code can be used per order. Not in conjunction with any other offer.
      • Voucher is valid for 60-days from date of issue.
      • Voucher is able to be redeemed on full-price items and is not eligible for use on Sale or Clearance items which are marked as such on product listing pages. 

      This website is operated by Active Truth™. Throughout the site, the terms “we”, “us” and “our” refer to Active Truth™. Active Truth™ offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

      By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

      Further, by agreeing to be bound by these Terms and providing or inputting your information into our system you give express permission and agree to us contacting you via emails and SMS messages from time to time (until you opt out in accordance with the opt out options provided in the email or SMS or in accordance with our Privacy Policy terms – see Section 10 of these Terms) which emails and SMS messages may include but are not limited to services updates, campaign updates, payment reminders, advertising reports and marketing opportunities.  

      Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

      Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

      Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

      Your submission of personal information through the store is governed by our Privacy Policy. View our Privacy Policy.